Independent Shop Review | £600
Available In-person or Online
When you’re working in your business every day, it can be difficult to step back and see what your customers see or where the next opportunities might be.
The Independent Shop Review is an in-depth, tailored review of your business. I’ll take time to understand your shop, your customers and your goals, as well as researching your particular area of retail, the wider market and what other businesses in your sector are doing well.
I’ll look closely at the whole customer experience and identify what’s working, what may be holding you back and where there are opportunities to strengthen your business.
The review can include:
Customer experience and customer journey
Product mix and merchandising
Shop layout and flow
Pricing, signage and messaging
Customer service
Community connections
Collaboration opportunities
Social media and email marketing
Visibility, footfall, loyalty and sales
Once I’ve completed my review and research, we’ll meet for a one-hour Ideas and Opportunities Session. I’ll take you through my findings and present a plan of recommendations tailored specifically to your business, with clear, practical actions you can begin putting into place.
You’ll leave with a fresh perspective, a clearer sense of direction and a plan designed to help your business move forward.